After reporting voice phishing, keep preserving evidence, securing accounts, and rechecking your bank accounts and phone lines to prevent a second round of loss.
After you report voice phishing, keep going: preserve your evidence, change account passwords, and recheck your bank accounts and phone lines. The report is only the start, and what people usually get confused about is what to do after it is filed, and in what order. If money is still leaving your account, call 112 or your bank's customer center to request a payment freeze before reading further.
This list is for people who have already filed. It runs from the records to make while your memory is fresh to the rechecks that matter weeks later. The early steps help you explain the case accurately; the later ones keep the same stolen information from being used against you again.
How we ordered it
- Tasks that disappear if you wait (memory, original files) come first
- Records that save you from repeating yourself to police and banks come next
- Then we close secondary damage routes: accounts, bank accounts, phone lines
Procedures can change, so confirm the latest guidance with each agency before acting. (As of September 2026)
Build a Timeline of the Incident
Gather Evidence for a Cyber Report
Log Each Case Number
Separate Originals from Submission Copies
Recheck Your Account Recovery Options
Recheck Accounts and Credit Info
Recheck Your Phone Lines
Document and Report Follow-Up Scams
How to use this list
If you have just finished reporting, start with #1, the timeline, and #4, preserving originals, because memory fades and device states change. If you spoke with several financial institutions, #3 (case numbers) will cut down your follow-up calls a lot.
If a few days have already passed, run #5 (account recovery), #6 (accounts and credit), and #7 (phone lines) together. That is especially urgent if your ID details or verification codes were handed over. #8, the follow-up recovery scam, can arrive at any time, so it helps to know it in advance. When unsure, ask 112 or the Financial Supervisory Service at 1332. Information here reflects the research date and may change, so confirm with official channels before acting.
Frequently asked questions
Does filing a voice phishing report guarantee I get my money back?
No. A payment freeze or a report does not guarantee reimbursement, and outcomes vary by case. Check progress through the police station where you filed or the Financial Supervisory Service's official channels.
How should I keep voice phishing evidence?
Keep the times of calls, transfers, and app installs, the caller's number, the account number, and conversation screenshots in their original form. A summarized or edited version alone can make it harder to explain later.
Is there anything I still need to check after reporting?
Yes. Recheck your bank accounts, credit information, and phone lines opened in your name for some time after reporting. Also watch for unfamiliar verification texts and small unauthorized charges.
Can I factory-reset my phone right away if I installed a malicious app?
Get guidance from the investigating agency first. If the original data is erased, it can be harder to explain what happened. If you are unsure what to do, call 112 or the FSS at 1332.
Can I trust someone who contacts me offering to recover my money?
Do not comply if they ask for advance payment or fees. Add the number, account, and messages to your existing report and contact 112 to be safe.
How do I check whether a phone line was opened in my name?
You can check lines registered under your name and subscription-block services on Msafer. If you see a line you don't recognize, tell that carrier right away.
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