
In extreme heat or cold, secure an indoor spot first, check battery, data, and health signs, then request a taxi.
When you hail a taxi in extreme heat or cold, the safest move is to find an air-conditioned or heated indoor spot before you even open the app. Standing outside even briefly strains your body and drains your battery. If you can't communicate easily with the driver in an unfamiliar area, you may end up wandering outdoors looking for the car.
Read this less as a ranking and more as a sequence from before you request a ride to after you get in. On a dangerous-weather day, follow it from number 1. If you're already indoors, start at number 2. If you're worried about how you feel, read numbers 6 and 7 first; with children or older adults, read number 9.
How we chose
- Does it directly cut your time outdoors?
- Can a visitor act on it right away in an unfamiliar place?
- Does it help you catch health warning signs?
Defer to the app and official guidance.
Secure an Indoor Spot With AC or Heating First

Pin Your Pickup Spot Right at the Entrance

Protect Your Phone Battery First

Prepare for a Dropped Data Connection

Check the Dispatch Delay Inside the App

Watch for Heat-Illness Warning Signs

Manage the Cold to Avoid Hypothermia Risk

Ask for AC or Heating Adjustments Politely

Board Children or Elderly Companions First

Keep Alternate Transit or a Schedule Change on the Table

How to choose
If you're still outside, start with numbers 1 and 2. If roaming or battery is shaky, see numbers 3 and 4; if pickup keeps slipping, 5 and 10. If you feel dizzy or start shivering, numbers 6 and 7 come before any taxi, and if it's serious, call 119 first.
With children or older adults, use number 9; in the car, ask politely as in number 8. Information here reflects the time of writing and may change, so check the app and official channels before you go.
Frequently asked questions
What should I check first before requesting a taxi in extreme heat or cold?
Secure an air-conditioned or heated indoor spot first. Then check your phone battery and data connection, and look at the app's current estimated wait. Avoid requesting a ride before you have a safe place to wait.
What if I can't communicate well with the driver?
Prepare your destination and current location in Korean ahead of time, and message the building name and gate number along with a map pin. Saving your accommodation address and booking details as a screenshot lets you use them offline when data is unreliable.
When should I give up if the dispatch is taking too long?
If you'd have to endure a long wait outdoors, it's better to give up early. Consider a running subway or bus, a nearby place to stay, or changing your schedule. If you feel dizzy or start shivering, asking 119 or nearby staff for help comes first.
What should I do if I feel dizzy in the heat?
Your condition matters more than getting anywhere. Move into a shaded indoor space, drink water, and rest. If symptoms are severe or don't improve, call 119. Don't keep waiting for the taxi and put off asking for help.
Is it okay to keep waiting for a taxi if I'm shivering in the cold?
If you notice shivering or numbness, stop waiting outside and move indoors to warm up. Avoid wet clothing, and don't try to warm up with alcohol. If symptoms are severe, ask 119 for help.
Can I take a car someone offers on the street if the app won't work?
We don't recommend it. An unofficial ride offered by a stranger gives you no safety assurance. Ask staff at your accommodation or a nearby shop to help with the request, or move to an indoor spot with wifi and try again.
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